Infosys taps Anthropic’s Claude to power next-Gen enterprise AI

New Delhi: Infosys on Tuesday announced a strategic collaboration with American artificial intelligence company Anthropic to develop and deploy advanced enterprise AI solutions for companies across telecommunications, financial services, manufacturing, and software development.

The partnership will launch in telecommunication sector a dedicated Anthropic Center of Excellence to build and deploy AI agents tailored to industry-specific operations, before expanding into other regulated sectors, Infosys said in a statement.

“The collaboration reflects a shared commitment to ensuring AI drives real transformational value, not just efficiency gains,” it said.

At the core of the collaboration is the integration of Anthropic’s Claude models, including Claude Code, with Infosys Topaz AI offerings. The companies aim to help enterprises automate complex workflows, accelerate software delivery and adopt AI with governance and transparency suited to regulated environments. A key focus will be agentic AI - systems capable of independently handling multi-step tasks such as claims processing, compliance reviews and code generation and testing. Using tools including the Claude Agent SDK, the companies plan to enable AI agents that can operate persistently across long, complex processes.

The partnership will also support modernization of legacy systems, combining Infosys Topaz and Claude to accelerate migration and reduce infrastructure upgrade costs. The collaboration will see development of industry-specific AI agents. In telecommunications, AI agents will modernize network operations, streamline customer lifecycle management and enhance service delivery.

AI systems in financial services will detect and assess risk faster, automate compliance reporting and personalize customer interactions.